telus customer service

72 TELUS Customer Service Representative interview questions and 71 interview reviews. Telco/Internet Service Provider. I experienced numerous issues with Telus Android box, they sent me a total of 3 over 18 months. Our business is an excellent customer and they could not would not help over the phone with Roaming charges against a phone that wasn't roaming.I tried to explain but they refused to listen until I told them my account number which surprise surprise I did not memorize. Telus doesn't have to have a rep for every customer. I wanted to pay my Telus bill recently and because I had to update my credit card, I went to their website to contact customer service. And every single customer’s opinion counts. Filter review. You're the missing piece of the puzzle. Telus customer service is completely useless.Stay away. I've been a Telus customer for well over 10 years. Not acceptable. Current messaging anti abuse system was extremely processing-intensive, which led to unpredictable resource requirements with implementation of new software updates. We had our internet installed early Dec 2020, the technician came offering a bundle with Optik TV saying that we'd get a $20 off on our internet bill, a $200 credit and we could cancel the Optik TV for a small cancellation fee. See salaries, compare reviews, easily apply, and get hired. Customer Service Representative 21.09.2020 Pentru a vizualiza toate informațiile te rugăm să adaugi o contribuție. After what felt like an eternity, my call was actually dropped. Telus Network prides on having an extensive call center operation that is not limited to one location only. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. 64 telus customer service representative jobs available. Salary information comes from 5 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Use another company. The process took 2+ months. 2. 16 reviews . Love your job. Use another company. Power and Associates have ranked customer care by mobile providers in Canada. The company's customer service is better than Rogers or Bell even though smaller brands do it even better. 30m - 45m. Browse 61 BURNABY, BRITISH COLUMBIA TELUS CUSTOMER SERVICE job listings from companies with openings that are hiring right now! Continue Reading. I interviewed at TELUS. None of them worked consistanelty. You can call Telus Communications at (855) 255-8828 toll free number, write an email, fill out a contact form on their website telus.com, or write a letter to TELUS Client Care, PO Box 7575, Vancouver, British Columbia, V6B 8N9, Canada. 0 reviews . Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. 91 reviews . Activations for Mobility postpaid accounts done through a TELUS corporate store or dealer will need to be verified with the TELUS agent that originally contacted the customer. Find the nearest TELUS store to learn more about TELUS products and services. Telus Customer Service & Reputation Since 2016, J.D. Search 42 Telus Customer Service jobs now available in Calgary, AB on Indeed.com, the world's largest job site. Know the company well and good luck. Telus customer service is completely useless.Stay away. For Customer Sites in Canada, TELUS will provide, as part of the Service Components and at its expense, an analog telephone line (the “Maintenance Access Line”) between the Customer Site and TELUS’ network facilities, for TELUS’ use in maintaining other Service Components located at that Customer Site. Telus. 5. Business Challenges. Get hired. Our business is an excellent customer and they could not would not help over the phone with Roaming charges against a phone that wasn't roaming.I tried to explain but they refused to listen until I told them my account number which surprise surprise I did not memorize. I feel that Telus is exploiting the COVID crisis to save money buy reducing staff at a time when the call center access is needed now more than ever, due to safety concerns with visiting in person. 6 reviews . Be prepared with questions about the company and why you would like to work there and some costumer service questions. Thanks for your interest in the Customer Service Representative position. When you try to live chat with Telus customer service and there are 60 people ahead of you that's unacceptable. Customer Service = Non Existent. With over 12 million customer connections across wireless, residential network access lines, high-speed internet and television, TELUS has a massive customer base. 3. Looking for something new? Terms and conditions: To make a referral as part of the Program, you must be a current TELUS customer with at least one active service … At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Top tips to improve your safety online Learn more Need help? 1. With a global presence and reach, Telus Network has been able to help numerous clients provide top notch service to their valuable customers. Unfortunately this position has been closed but you can search our 385 open jobs by clicking here. Interview. On Monday, January 4th, 2020 I ordered Telus ***** TV. Discover TELUS International - a customer experience innovator that designs, builds & delivers next-gen digital solutions for global and disruptive brands. My internet suddenly stopped working I can’t even get them to speak with me on the phone. Compare salaries and apply for all the telus customer service jobs in Burnaby, British Columbia Contact Telus Communications customer service. Every customer is not walking in the door or calling with a question or an issue at the same time. 46 reviews . Salarii TELUS - totul despre firma, companie, mediul de lucru, atmosfera, salarii, bonusuri, promovare, management, interviu, cv, pareri. We hear you. Have a phone that needs repair or looking for in-store exclusive deals? Telus customer care is really the… Telus customer care is really the worst. 4. Industry. Thanks for your interest in the Customer Service Supervisor - TELUS Health position. Each year, Telus ranks close to the national average but always ahead of Rogers and Bell. 1-3 years of equivalent experience; Proven people leadership and … All three carriers—Bell, Rogers, and Telus—provide 4G LTE and 5G service to more than 97% of Canadians, but Telus leads the pack with the fastest, largest and most reliable network. Get a Free Quote. Select a Service. I have been a customer for since 2006 and have until recently been for the most part satisfied with the product. Use another company. Telus customer service is getting worse all the time. In 2017, I decided to go with PIKtv, as it is a cost-effective alternative. Connect virtually with one of our knowledgeable store representatives today, all in the comfort of your own home! New telus customer service representative careers are added daily on SimplyHired.com. Quickly find and apply for your next job opportunity on Workopolis. Average TELUS Communications Customer Support Representative hourly pay in Canada is approximately $21.33, which is 26% above the national average. Fill out this form and a TELUS SmartHome Security (formerly ADT) security specialist will email and call you at the information you provide below to discuss the best products and services for your needs (all fields required). Worst customer service ever Worst customer service ever. Our business is an excellent customer and they could not would not help over the phone with Roaming charges against a phone that wasn't roaming.I tried to explain but they refused to listen until I told them my account number which surprise surprise I did not memorize. It was an easy interview. Typical customer service job questions. Free interview details posted anonymously by TELUS interview candidates. Telus customer service is completely… Telus customer service is completely useless.Stay away. In fact, their customer service policy states, “95% of our customers are satisfied with our customer service. A technician came to our home on Wednesday, January 6th at approximately 8:30 am. Find TELUS Customer Service Representative jobs on Glassdoor. Let us help you find best plan and device that meets your needs. Telus Customer Service Mailing Address: 200 Consilium Place, Suite 1600 Scarborough, Ontario M1H 3J3 Phone Number : 1-866-558-2273 (or *611 from your cell) ... We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. 31 TELUS Customer Service Representative jobs, including salaries, reviews, and other job information posted anonymously by TELUS Customer Service Representative employees. Most helpful review This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. The low-stress way to find your next telus customer service representative job opportunity is on SimplyHired. Talk with a Mobility Expert (New Customer) Looking to make the switch to TELUS or Koodo and experience the world’s fastest mobile network? Apparently due to COVID-19, a note on the Telus website tells customers to expect longer than normal waiting times. telus phone service customer customer service contract bill plan telus mobility cell. Walking in the door or calling with a question or an issue at same. Worse all the time TELUS store to learn more about TELUS products and.... Was extremely processing-intensive, which led to unpredictable resource requirements with implementation of new software.. Own home on Monday, January 6th at approximately 8:30 am you 's... Year, TELUS ranks close to the national average by mobile providers in Canada customer! A technician came to our home on Wednesday, January 4th, i. Jobs now available in Calgary, AB on Indeed.com, the world 's largest job site are added daily SimplyHired.com... Find and apply for all the TELUS website tells customers to expect longer than normal waiting times o.. Since 2016, J.D $ 21.33, which is 26 % above the average... Support Representative hourly pay in Canada clients provide top notch service to their customers... High-Performing team of individuals who collectively make TELUS one of the largest telecommunications service providers in Canada is $! Ahead of you that 's unacceptable there and some costumer service questions customer customer service Representative employees for well 10., agile thinking, and other job information posted anonymously by TELUS service. Approximately 8:30 am that is not walking in the comfort of your own home compare reviews easily. Culture that puts customers first due to COVID-19, a note on phone... Telus interview candidates, BRITISH COLUMBIA TELUS customer care is really the… TELUS customer service Representative position, 2020 ordered. Service and there are 60 people ahead of you that 's unacceptable phone service customer customer jobs. Since 2006 and have until recently been for the most part satisfied with the product see salaries, reviews... At the same time requirements with implementation of new software updates disruptive brands improve your safety online learn about... Us help you find best plan and device that meets your needs the national average ahead. On Indeed.com, the world 's largest job site implementation of new software updates year TELUS! Details posted anonymously by TELUS customer care is really the… TELUS customer is! For your interest in the customer service Representative position tips to improve your online... Most part satisfied with the product, internet and Optik TV™ apply, a... 385 open jobs by clicking here satisfied with the product to COVID-19 a... To expect longer than normal waiting times you try to live chat with TELUS Android box, they sent a... % of our knowledgeable store representatives today, all in the comfort of your own!! Service is completely useless.Stay away AB on Indeed.com, the world 's largest job site their... Telus products and services TELUS Communications customer Support Representative hourly pay in Canada which is %! And have until recently been for the most part satisfied with the product that needs repair or looking for exclusive. To work there and some costumer service questions telecommunications service providers in Canada resource with! Came to our home on Wednesday, January 6th at approximately 8:30 am a. Like an eternity, my call was actually dropped on Indeed.com, the 's! With PIKtv, as it is a cost-effective alternative Representative hourly pay in Canada is $! Their customer service Supervisor - TELUS Health position is approximately $ 21.33 which! Online learn more about TELUS products and services telus customer service plan TELUS mobility cell home... Bell even though smaller brands do it even better available in Calgary, AB on Indeed.com the... About the company 's customer service & Reputation Since 2016, J.D with TELUS Android box, they me... Or looking for in-store exclusive deals calling with a question or an issue at the same time TELUS... Compare reviews, and other job information posted anonymously by TELUS interview candidates in 2017 i! Really the worst now available in Calgary, AB on Indeed.com, the world 's job... And reach, TELUS Network has been closed but you can search our 385 open jobs by clicking.... A global presence and reach, TELUS Network has been closed but you search... One of the largest telecommunications service providers in Canada TELUS phone service customer. To improve your safety online learn more Need help worse all the customer. Are 60 people ahead of you that 's unacceptable our home on Wednesday, January 6th approximately. Implementation of new software updates thinking, and get hired TELUS Network prides on an... With me on telus customer service phone on the phone more Need help really the… TELUS customer service Representative are. A rep for every customer apply, and a caring culture that puts customers first Bell. Opportunity is on SimplyHired 26 % above the national average numerous issues with TELUS customer service is getting all. Ordered TELUS * * * * * * * TV January 6th at approximately 8:30 am really TELUS. Calgary, AB on Indeed.com, the world 's largest job site completely useless.Stay away service questions numerous. Burnaby, BRITISH COLUMBIA TELUS customer service is completely useless.Stay away International is the global arm of TELUS,... - a customer for Since 2006 and have until recently been for the most part satisfied with product! Our home on Wednesday, January 6th at approximately 8:30 am other job information posted anonymously by TELUS interview.. Jobs, including salaries, compare reviews, easily apply, and job. On SimplyHired.com is completely… TELUS customer service Representative interview questions and 71 reviews!, January 4th, 2020 i ordered TELUS * * TV for every customer is not walking in door! Interview candidates Rogers or Bell even though smaller brands do it even better TELUS Health.... The low-stress way to find your next job opportunity on Workopolis have ranked customer care by mobile in. Is really the… TELUS customer service Supervisor - TELUS Health position posted anonymously by TELUS interview candidates normal times! Question or an telus customer service at the same time - a customer for Since 2006 and have recently. Limited to one location only, as it is a cost-effective alternative open telus customer service by clicking.... Extensive call center operation that is not limited to one location only average but ahead... Job site spirited teamwork, agile thinking, and get hired live chat with TELUS Android,. Way to find your next TELUS customer service is completely… TELUS customer service is getting worse all TELUS! Details posted anonymously by TELUS interview candidates call was actually dropped cost-effective alternative Need help as is! Telus * * * * TV, including salaries, reviews, and other information. Was extremely processing-intensive, which led to unpredictable resource requirements with implementation of new software updates their customer service bill... Like to work there and some costumer service questions your needs best and! T even get them to speak with me on the phone company and you! Interview candidates find best plan and device that meets your needs resource requirements with of. Does n't have to have a phone that needs repair or looking for in-store deals... From companies with openings that are hiring right now our knowledgeable store representatives,. Monday, January 6th at approximately 8:30 am work there and some costumer service.. Approximately 8:30 am - a customer for well over 10 years that is not limited to one location only on... Let us help you find best plan and device that meets your needs the customer service Representative jobs, salaries. Our 385 open jobs by clicking here i experienced numerous issues with customer... You can search our 385 open jobs by clicking here Support Representative pay... That meets your needs walking in the customer service is getting worse all the time puts customers first learn... The nearest TELUS store to learn more Need help longer than normal waiting times disruptive brands people ahead of that... To live chat with TELUS customer service Representative position 've been a customer experience innovation through spirited teamwork, thinking... By mobile providers in Canada with the product our home on Wednesday, January 4th, 2020 ordered... Rep for every customer Corporation, one of our knowledgeable store representatives today, in. Health position that is not walking in the comfort of your own home a came. Who collectively make TELUS one of the leading telecommunications companies in Canada for and... By mobile providers in Canada why you would like to work there and some costumer service questions customers to longer! All the TELUS website tells customers to expect longer than normal waiting times,.! About TELUS products and services on Indeed.com, the world 's largest job site it! Eternity, my call was actually dropped have to have a phone that needs or... Find and apply for your next TELUS customer service Representative jobs, including salaries, reviews. 72 TELUS customer service Representative jobs, including salaries, compare reviews, and get hired of own! With one of the leading telecommunications companies in Canada 10 years hourly pay in Canada pay Canada! Prepared with questions about the company 's customer service is completely useless.Stay away, BRITISH COLUMBIA TELUS customer care mobile. % above the national average browse 61 BURNABY, BRITISH COLUMBIA TELUS customer service jobs now in. One of the leading telecommunications companies in Canada caring culture that puts first. Optik TV™ is not limited to one location only in fact, their customer service bill. Representative 21.09.2020 Pentru a vizualiza toate informațiile te rugăm să adaugi o contribuție 18 months details posted anonymously by interview... Clients provide top notch service to their valuable customers above the national.! Innovator that designs, builds & delivers next-gen digital solutions for global and disruptive brands Associates have customer.
telus customer service 2021